Privacy Policy

At IPTV Firestick Subscription, accessible from iptvfiresticksubscription.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by us and how we use it.

1. Information We Collect

We collect information to provide better services to all our users. The information we collect includes:

• Personal Information: When you place an order or contact us, we may collect your Name, Email Address, Phone/WhatsApp Number, and Country.
• Payment Information: We track transaction references (e.g., for Bank Transfers to ZONEPAY LTD) to verify orders. We do not store credit card numbers or sensitive banking login details on our servers.
• Technical Data: We collect your IP address, browser type, ISP (Internet Service Provider), and device type for security and service optimization purposes.

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Process your subscription orders and deliver IPTV credentials.
• Provide customer support via Email or WhatsApp.
• Send you emails regarding your order status, renewal reminders, or technical updates.
• Detect and prevent fraud or abuse of our services.
• Improve our website content and user experience based on analytics.

3. Log Files & Analytics

We follow a standard procedure of using log files via our internal tracking system and Google Analytics. These files log visitors when they visit websites. The information collected includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and traffic sources (e.g., Google, Bing, Facebook).

This data is used for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

4. Cookies and Web Beacons

Like any other website, iptvfiresticksubscription.com uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

5. Third-Party Privacy Policies

Our Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information.

• Google Analytics / Search Console: We use Google tools to analyze traffic.
• WhatsApp: We use WhatsApp for direct customer support.

6. GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

7. Security of Your Data

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

8. Children's Information

We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. We do not knowingly collect any Personal Identifiable Information from children under the age of 13.